Terms & Conditions
General
Our Head Office address is; 24 Smawthorne Lane, Castleford, West Yorkshire, WF10 4EN. Registered company number: 17264604. We at KDS MOTO LTD always try to ensure that our website and in-store information is accurate. We accept no responsibility for any loss which may be construed to be as a result of information contained on our website or in-store. KDS MOTO LTD gives no warranty to any information contained on our website or in our stores. If we are informed of any errors or inaccuracies on our website or in our stores we will correct the errors or inaccuracies as soon as possible
Pricing
Whilst we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods that you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods you will receive a full refund. We reserve the right to withdraw any incorrectly priced goods from sale.
Payments
We accept payments by credit card or debit card, both online and in our store. The following cards are acceptable: Mastercard, Visa, Maestro, Delta, Switch, Solo and Visa Electron. KDS MOTO LTD will not pass on any personal details of your transaction. Additionally, in our store we will accept cash.
Goods
We warrant that all goods supplied by KDS MOTO LTD will comply in all material respects with their description and that they will be of a satisfactory standard. The goods will be fit for the purpose that we say the goods are fit for, or for any reasonable purpose that you use the goods for and that they will be free from any material defects in design or workmanship.
Refunds
We do not give refunds for goods purchased in our stores if they are not faulty. Within 30 days, we will if possible, exchange the goods or issue gift vouchers to the value of the original purchase but only if they are returned with the original tags and are in perfect condition. Proof of purchase must be produced, this can be a till receipt, credit card statement or a Bank statement. Consumer law states that you cannot return goods to a store for a refund if you are not happy with the size, colour, fit or you have simply changed your mind.
Website Terms
When buying goods on this site you are entering into a legally binding contract with KDS MOTO LTD. UK law is applicable on this site. Orders and Order Confirmation All orders must be paid for in full at the time of placing the order and not the time of dispatch. You will receive a confirmation email for all orders placed. You will be notified of any goods that are not in stock and offered an alternative item where applicable, we could also offer to make a special order on your behalf from our suppliers (this will be subject to availability at our suppliers); we will refund your money in full if you do not wish to have an alternative item, place a special order, or if the item is no longer available with our suppliers.
Returns
If you are unhappy with your goods for whatever reason you have the right to return them within 14 days of receipt. We reserve the right not to accept goods back after this time period. All items must be returned unused, in perfect condition and, with tags, in their original packaging.
Privacy
We are committed to protecting your privacy, our Privacy, Cookies and Security page contains important information about how we collect, and use, the personal information you provide us with.
Complaints Procedure
KDS MOTO LTD is committed to providing the highest standard of service to our customers. However, should you need to complain we will do everything possible to ensure that your complaint is dealt with quickly and fairly. The easiest way to complain is to simply get in touch via our contact page and a member of staff receiving will try to resolve your complaint immediately, if they cannot, or further investigation is required, we promise to acknowledge this within five working days. In the unlikely event that your complaint cannot be resolved to your satisfaction please write to: Complaints Department, KDS Moto Ltd, 24 Smawthorne Lane, Castleford, West Yorkshire, WF10 4EN.